Refund and Return Policies Emergency Radio Supply 

Defective items may be returned for an for exchange, refund or a return or upgrade within 10 days of the purchase date. Non-defective items returned within 10 days for credit or refund will be subject to a minimum 15% re-stocking fee. Special order items, cut cables, software and books are non-returnable. All return freight charges are the responsibility of the customer.

Emergency Radio Supply Warranty Repair

Emergency Radio Supply supports all manufacturers’ warranties. Most products will carry a 1-year warranty and actual warranty terms are included with most items. If needed, you may request a free manufacturer’s copy of the written terms for any specific warranted product.